The campus VPN (Virtual Private Network) is required to use many on-campus services. VPN allows your remote computer to “appear” as part of the campus network. Once connected, you could also directly connect to file storage and other systems on campus, allowing you to do many work tasks from home.

However, many applications we use (like email) don’t require the use of VPN, so only use the VPN for applications that require it.

How do I install VPN?

All Gies-provided laptops should have VPN installed. It will appear in your apps as Cisco AnyConnect Secure Mobility Client.

If you need to install the client, follow these How to Install and Setup VPN instructions from Technology Services.

How do I connect to VPN?

To connect to VPN, launch the Cisco AnyConnect Secure Mobility Client and connect to vpn.cites.illinois.edu. Enter your university NETID and password when prompted. 

Be sure to disconnect from the VPN client when you no longer need it for your work activities to reduce load on the VPN servers.

Why would I need to use VPN?

There are actually very few University services that require VPN. Some that do include network file shares, Banner, and TEM. Technology Services maintains a VPN Essentials page that lists the services that require VPN. 

How can I get help with VPN?

Have a question about how to use VPN? We have established the Remote Work Technology channel on Microsoft Teams. This space is intended to ask general how-to questions about remote work technology.

If you are having trouble connecting to a specific service, please email helpdesk@business.illinois.edu.